AlertMontereyCounty is a system used by City and County public safety officials to deliver emergency notifications to residents and businesses impacted by, or in danger of being impacted by, an emergency or disaster. The system is managed by the Monterey County Emergency Communications Department and is operated on a partnership basis with all of the cities in Monterey County and California State University Monterey Bay. AlertMontereyCounty is provided by Twenty First Century Communications, Inc. under a contract to the County of Monterey.
AlertMontereyCounty uses the 9-1-1 database to call and deliver a recorded message to all landline phone numbers in a specific geographic area within a City and/or the County that may be affected by an emergency or disaster. The 9-1-1 database contains all listed and unlisted residential and commercial landline phone numbers for Monterey County’s entire geographic population. AlertMontereyCounty is also TTY/TDD capable.
Residents may also be notified on their cell phone, Voice over IP (VoIP) phone or at their email address. Those wishing to receive messages on these devices must register online. The telephone number and/or email you register will only be notified when the address it is associated with is impacted by a disaster, emergency, or public safety situation.
AlertMontereyCounty will be used for public health and safety notifications such as: evacuations due to wildfires or flooding, weather-related disasters, wide area power blackouts, urgent law enforcement operations, toxic chemical spills or release of gas/pesticide, and missing persons or kidnapped children. Public health and safety related messages may be sent during or after an emergency event to keep you informed of important information.